What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Data is missing in forwarded email?

    Asked by fatty_hoot_yo on May 26, 2015 at 02:59 AM

    my client is not receiving any data filled within this form: http://form.jotformpro.com/form/50855109416960

    Please let me know what is wrong and where?

    Thanks

    Page URL:
    http://form.jotformpro.com/form/50855109416960

    forwarded email in thanks and href receiving
  • Profile Image

    Answered by Sammy on May 26, 2015 at 04:11 AM

    I have examined your form and it seems you don't have an auto-responder email setup, the auto-responder send the filled in form data to the filler's email address.

     

    To set it up got to the emails->Add new email

    Select the auto-responder option int the setup wizard

    Configure your settings for  the sender and destination emails address, for the destination email address you will select the email field in your form. If you have no email field you will need to add one

    Next configure the template layout and fields then click finish