Submissions not displaying in 'Submissions'

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    Asked on November 19, 2011 at 10:58 AM

    My submissions says there are 3, which is correct - these are all my tests. However, when I click on 'Submissions' there is no data displayed. I have set time frame to 'All Time' but no joy.

    Could you help please?

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    Answered on November 19, 2011 at 02:24 PM

    Hi ecstrial,

    I was able to replicate your problem and have therefore alerted our tier 2 Support for investigation and further action. We apologize for any inconvenience.

    Thank you for bringing this to our attention. Please let us know if you have further questions or concerns.



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    Answered on November 19, 2011 at 03:35 PM

    It looks like the database replication from the secure server was little slow. So, some of the recent submissions did not show up on the Submissions page for a while. I checked the replication and it is working fine now. You should have all of the submissions.