Submissions not displaying in 'Submissions'

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    ecstrial
    Asked on November 19, 2011 at 10:58 AM

    My submissions says there are 3, which is correct - these are all my tests. However, when I click on 'Submissions' there is no data displayed. I have set time frame to 'All Time' but no joy.

    Could you help please?

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    allanftd
    Answered on November 19, 2011 at 02:24 PM

    Hi ecstrial,

    I was able to replicate your problem and have therefore alerted our tier 2 Support for investigation and further action. We apologize for any inconvenience.

    Thank you for bringing this to our attention. Please let us know if you have further questions or concerns.

    Thanks,

    Allan
    JOTFORM SUPPORT 

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    aytekin
    Answered on November 19, 2011 at 03:35 PM

    It looks like the database replication from the secure server was little slow. So, some of the recent submissions did not show up on the Submissions page for a while. I checked the replication and it is working fine now. You should have all of the submissions.