What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My email from JotForm is coming in text/html format, so I get a lot of extra html code on page. Started today. Do I have a setting wrong somewhere?

    Asked by devlingym on September 02, 2010 at 02:46 PM
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    Answered by billhz on September 02, 2010 at 05:17 PM

    The same thing has been happening with my form results. They are coming through as html that does not render. Please let me know that this has been fixed. Thanks.

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    JotForm Founder

    Answered by aytekin on September 03, 2010 at 05:49 AM

    This should be fixed now. One of the servers we setup this week had this problem. We believe it is fixed now. If you still receve such email, please send us the "original source" for the email.