What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may refer to this guide if you would like to subscribe to a paid account:
You may also like to check our Pricing Guide.
I believe you are trying to upgrade to $9.95/month Premium plan. Once you click the Premium Plan on the image above the image below will show.
Just follow the instruction that follows after you click the Upgrade button.