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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can not preview, embed or get source code.

    Asked by kjkthailand on November 19, 2011 at 11:29 AM

    I have created a form using about 15 questions and some HTML, so I do not think it is that big a form.

    But when I click preview or embded or Source code, I get the message "Temporarily Unavailable"

    And using periodically a pop up window stating "form data can not be decoded"


    But the form must be saving OK, as I can open a different browser, login  and I can see my form, click edit and it has all changes made.

    But I still get the above errors in all browsers.


    Is the site simply down?



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    Answered by pauladonegan on November 19, 2011 at 12:08 PM

    im also getting this problem . and ive no way of finding out an eta of when it will be back up and running

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    JotForm Support

    Answered by idarktech on November 19, 2011 at 06:13 PM

    This should work now, please try to clean your browsers cache and try it again. Sorry for the inconvenience and thank you so much for using JotForm!

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    Answered by kjkthailand on November 19, 2011 at 11:17 PM

    Yes great it works now.


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    Answered by allanftd on November 19, 2011 at 11:39 PM

    Glad to hear that kjkthailand. Thanks for the update!