What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How my JotForm are Disabled?

    Asked by VoluntariosANSeR on May 26, 2015 at 10:15 AM

    I have 1,000 entries monthly, i paid at may 24 but my account are disabled. i don´t know why?

    JotForm my account
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    JotForm Support

    Answered by Boris on May 26, 2015 at 10:28 AM

    I'm afraid that you have already gone over the limit for the Premium plan. The Premium monthly plan supports up to 1000 submissions per month, and it seems that you have already received 1040.

    If you are expecting to receive a large number of submissions, may I suggest that you please consider upgrading to a higher plan that supports the amount of submissions that you need.

    Please let us know if we can assist you further.