- VoluntariosANSeRAsked on May 26, 2015 at 10:15 AM
I have 1,000 entries monthly, i paid at may 24 but my account are disabled. i don´t know why?
- BorisAnswered on May 26, 2015 at 10:28 AM
I'm afraid that you have already gone over the limit for the Premium plan. The Premium monthly plan supports up to 1000 submissions per month, and it seems that you have already received 1040.
If you are expecting to receive a large number of submissions, may I suggest that you please consider upgrading to a higher plan that supports the amount of submissions that you need.
Please let us know if we can assist you further.