What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Combine Submissions App has a limit of 100 submissions per form

    Asked by storagesquad on May 26, 2015 at 11:31 AM

    Hello,

     

    I am trying to combine 6+ forms into one .csv report, which would have over 1,000+ different rows with data.  However, when I combine the forms, i'm only getting the first 100 submissions for each form, and not the full amount.  Is there a limitation to the app's capabilities in this regard?

     

    Thanks!

    Submissions app csv report CSV
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    JotForm Support

    Answered by Charlie on May 26, 2015 at 12:18 PM

    Hi,

    I was able to replicate the problem, it seems like for each form being combined in the "Combine Submissions" app, it only allows 100 submissions.

     

     

    I will forward this to our developers to have it checked. We will update you as soon as we hear any new on this.

    Apologies for the inconvenience.

     

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    Answered by storagesquad on May 26, 2015 at 12:50 PM

    Thank you!  Any communication from the development team regarding this functionality and whether or not it will be addressed in a timely manner would be much appreciated!

     

    Thanks!

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    Answered by Sammy on May 26, 2015 at 01:01 PM

    The issue is currently being investigated, once it is complete we will update you through this thread

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    Answered by storagesquad on May 29, 2015 at 01:57 PM

    Any further update on this?

     

    Thanks!

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    JotForm Support

    Answered by Charlie on May 29, 2015 at 02:41 PM

    Upon checking the ticket, one of our developers is already assigned on it and it is marked as "Important". Unfortunately, it seems like it is still being investigated. We will notify the one assigned on this.

    Apologies for the inconvenience.

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    Answered by storagesquad on June 28, 2015 at 03:54 PM

    Any update on this?

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    JotForm Support

    Answered by jonathan on June 28, 2015 at 07:26 PM

    I am sorry but there is no updated post yet as of this time.

    The ticket is still opened and assigned to one of the developer.

    I will do a follow up on your behalf also.

    Thanks.

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    Answered by EAMays5013 on June 28, 2015 at 08:33 PM

    that turn around time on your ticket is very long, kind of scares me a little

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    JotForm Support

    Answered by Boris on June 29, 2015 at 06:44 AM

    We are sorry that this bug is taking some time to being resolved, but rest assured that our developers are working on it. They already have a lot of things being worked on at the same time, so this specific issue may be taking a little more time than usual.

    We will update you through this thread when we have any news regarding this issue. Thank you for your patience and understanding.

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    Answered by storagesquad on August 05, 2015 at 10:35 AM

    Still no update on this?  I don't mean to be rude, but it has been quite some time now...

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    Answered by Sammy on August 05, 2015 at 12:23 PM

    Apologies on the long time it has taken to resolve this issue, the problem is being actively investigated and undergoing several tests to ensure it has been resolved satisfactorily.

    We will update you as soon as it has been finalized

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    Answered by storagesquad on August 06, 2015 at 04:33 PM

    Thanks for the update Sammy.  Looking forward to the results.