What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    unable to access forms

    Asked by voiceamerica on May 26, 2015 at 12:04 PM

    I have tried to access several form for some changes and they do not load. I keep getting the message, i give up, come back later.. 

    unable to access access forms message keep Getting
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    JotForm Support

    Answered by david on May 26, 2015 at 12:21 PM

    Hi,

    Though there were no reported issues earlier today, I was also having a few periods of time where my admin functions were loading slowly and occasionally producing the "I give up" error.  Try clearing your browsers cache and cookies to see if that helps.  The lag seems to have settled and clearing your browser should ensure that the newest version is loaded just in case our developers had made some changes earlier that were causing the slow down.

    If your forms still won't load, let us know and we will be happy to have another look.