What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to open the form in editor.Asked by inhouseprod on May 26, 2015 at 12:07 PM
Hi there -
I have a form located here:
When I try to open the form in the Editor it is timing out and giving up. It's not a huge form - only a couple of fields on the form.
If you can provide me any help, I'd appreciate it.
Eric J. Andersen
321 Stevens St
Geneva, IL 60134
JotForm www thanks and
I'm having the same issue with all of my forms!!!!
I'm sorry for the trouble caused to you.
I did check your account and did not find any issue with that. I tried to load your form in editor and it seems to load just fine. Please check the screenshot below:
It could be a browser related cache issue. I would suggest you to clear your browser cache and then try to edit your form again. The following guide should help you on ow to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Hope this helps.
Do get back to us if the issue persists.