Unable to open the form in editor.

  • fgroast
    Asked on May 26, 2015 at 12:07 PM

    Hi there - 

     

    I have a form located here: 

     

    http://www.jotform.us/inhouseprod/FGSample

     

    When I try to open the form in the Editor it is timing out and giving up. It's not a huge form - only a couple of fields on the form. 

     

    If you can provide me any help, I'd appreciate it. 

     

    Thanks, 

     

    Eric

     

    ====================

    Eric J. Andersen

    FreshGroundRoast.com

    630.457.4458

    c. 630-781-8012

     

    FreshGround Roasting

    321 Stevens St

    Suite N

    Geneva, IL 60134

    Page URL: http://www.jotform.us/inhouseprod/FGSample
  • vomfass
    Replied on May 26, 2015 at 12:20 PM

    I'm having the same issue with all of my forms!!!!

     

    http://www.jotform.com//?formID=42605066003140

     

    argh.

  • Ashwin JotForm Support
    Replied on May 26, 2015 at 12:36 PM

    Hello Eric,

    I'm sorry for the trouble caused to you.

    I did check your account and did not find any issue with that. I tried to load your form in editor and it seems to load just fine. Please check the screenshot below:

    Unable to open the form in editor Screenshot 20

     

    It could be a browser related cache issue. I would suggest you to clear your browser cache and then try to edit your form again. The following guide should help you on ow to clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!