What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My submissions are not transferring to new form...need help ASAP

    Asked by rrevents on May 26, 2015 at 12:38 PM

    I am trying to transfer over a very important form from Adobe that holds over 300 submissions. I successfully transfered the form but the submissions arent coming along with it. Can someone please help with this issue. How do I bring the submissions over successfully?!

     

    Rich

    Rolls-Royce Motor Cars NA

    Page URL:
    http://form.jotform.us/form/50815516757158

    Submissions new form transferring call
  • Profile Image
    JotForm Support

    Answered by david on May 26, 2015 at 12:50 PM

    Hi,

    Unfortunately, we had to suspend our data imports from Adobe Forms Central.  We are working very hard with Adobe to get them to allow an easier method of importing their forms and data to JotForm and on of their requests was that we no longer use and tools that ask for Adobe usernames or passwords.  Without that information, our tool cannot access submission data.  My apologies.  Hopefully we can work with Adobe to provide a better method of importing user data to JotForm in a manner that works for both parties.