My submissions are not transferring to new form...need help ASAP

  • rrevents
    Asked on May 26, 2015 at 12:38 PM

    I am trying to transfer over a very important form from Adobe that holds over 300 submissions. I successfully transfered the form but the submissions arent coming along with it. Can someone please help with this issue. How do I bring the submissions over successfully?!

     

    Rich

    Rolls-Royce Motor Cars NA

  • David JotForm Support
    Replied on May 26, 2015 at 12:50 PM

    Hi,

    Unfortunately, we had to suspend our data imports from Adobe Forms Central.  We are working very hard with Adobe to get them to allow an easier method of importing their forms and data to JotForm and on of their requests was that we no longer use and tools that ask for Adobe usernames or passwords.  Without that information, our tool cannot access submission data.  My apologies.  Hopefully we can work with Adobe to provide a better method of importing user data to JotForm in a manner that works for both parties.