How do I display extra fields before clicking Submit button?

I have this function working in my main form but for some reason can't get the "Show Escalation Follow-up Collapse" header and Follow up Notes (will be 1 per department) to display properly once an email address is entered.

Here is a link to the form I'm working on:

https://secure.jotformpro.com/form/51416574044957

Here are the rules I have set up so far:

Thanks!

I see that the follow-up notes fields are set to hide and hence they are not displayed on your JotForm after entering the correct email id.

In order to display these fields, please right-click on the field and select Show Field from the quick menu.

Since you are already using conditions to show the fields, they shall be displayed only when the correct email address is entered.

Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.

The other query is moved to a separate thread and shall be addressed there shortly.

http://www.jotform.com/answers/576277

Thank you!

Hi Kiran,

So I temporarily removed the hidden fields but I need to hide them for the initial user that fills this form. I only want them displayed if:

§         the initial user has checked an “Escalate to” box and has

§         made notes in the corresponding “Escalate to” text area box and submits the form

§         the submission is read by one of the parties indicated in the corresponding “Esc2…” email

§         the party that has received the Esc2 email EDITS the original form by clicking the email link and entering their email in the Home Office Use Only field as below:

Thanks,

Michelle

Hi Michelle,

It is not quite clear what is the remaining issue on the form https://secure.jotformpro.com/form/51416574044957

Please tell us which part is still not working and we will focus to check on it.

I initially have the impression that it could be the email sending issue.. which actually is not the original issue this thread have. But we need to confirm first, and we will check further.

We will wait for your updated response.

Thanks.

Hi Team,

Below is a link to the back end dashboard view of an Escalated email that a user receives when the Advertising "Escalate to" box was checked. This user then clicks the Edit link in the email which displays the form that the consultant has filled out. To make their own notes in the form, they have to fill in their email address into the Home Office Use Only field which should then SHOW the Escalation Follow Up Notes header as well as the Follow Up Notes text area for which that person is responsible. Currently, I have the conditions only set up for one person's department. It is condition 39. which says that if Home Office Use only equals mchapin@merlenorman.com, then SHOW Escalation Follow Up Notes (header) which works and also SHOW Consumer Relations Follow Up Notes (text area) which I can't get to work.

Thanks for any help!!

Michelle

http://www.jotform.com/submissions/51416574044957

This happens because you have set the field Consumer Relations Follow-up field hidden initially. So even if there are conditions that making it show it will never show on the field. 

Here's what you can do to get this working: 

Then, create a new condition shown on the image below

And as for the result: 

Hope this helps. Let us know if you need further clarification and/or help. Thank you. 

Since the original issue was solved, I've moved your inquiry about the conditional email to a separate thread here: http://www.jotform.com/answers/579997

We'll be addressing it as soon as possible.