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    How do I setup autoresponders for my forms integrated with zoho?

    Asked by mackolsen on May 26, 2015 at 02:48 PM

    I created multiple Jotform forms on my website and integrated them with my zoho crm. Right now I am having trouble in zoho with creating auto-response emails. They told me to contact Jotform to see if you can modify my forms code with the parameter wftrigger=true. I would need this added to the following forms "Group Order", "Contact", "Fundraiser Form", and "Shirt Quote". Let me know if you guys can do this, they told me to provide this link:

    https://www.zoho.com/crm/help/api/insertrecords.html#Request_Parameters

    zoho Emails My Forms JotForm crm
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    JotForm Support

    Answered by Kiran on May 26, 2015 at 03:27 PM

    I'm not sure if I understand your query correctly. But, you can create notifications and auto-responders while editing your JotForm itself. Please refer to the guides below to add Notifications or Auto-responders to your JotForms.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Once the form is submitted, these emails are automatically sent. It is not required to change any settings from Zoho if you are using these built-in notifications/autoresponders. Currently, Zoho integration is supported to submit data to your CRM as per the settings made in the integration setup.

    Hope this information helps. If you are referring to something different, please let us know. We will be happy to look into this issue further.

    Thanks!