What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do you make the automated response work?

    Asked by zeej on September 02, 2010 at 04:58 PM

    I created a form with an automated "Thank you" that I wrote.  The "thank you" is not being sent.  Is there a glitch in the program or am I doing something wrong?

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    JotForm Founder

    Answered by aytekin on September 03, 2010 at 05:53 AM

    I checked all of your three forms. None of them had an auto-responder setup. Are you sure you have set this up correctly?

    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Autoresponder" option and complete the wizard.



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    Answered by zeej on September 03, 2010 at 03:07 PM


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    Answered by facebooktunisie on September 03, 2010 at 03:56 PM

    thank you very much it's very helpful  :))