How do you make the automated response work?

  • zeej
    Answered on September 02, 2010 04:58 PM

    I created a form with an automated "Thank you" that I wrote.  The "thank you" is not being sent.  Is there a glitch in the program or am I doing something wrong?

  • Aytekin JotForm Founder
    Answered on September 03, 2010 05:53 AM

    I checked all of your three forms. None of them had an auto-responder setup. Are you sure you have set this up correctly?

    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Autoresponder" option and complete the wizard.



  • zeej
    Answered on September 03, 2010 03:07 PM


  • facebooktunisie
    Answered on September 03, 2010 03:56 PM

    thank you very much it's very helpful  :))