What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We would need to have users attach supporting documentation to a secure form. Where are these documents stored?

    Asked by Joy Vitoritt  on May 26, 2015 at 05:11 PM
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    JotForm Support

    Answered by jonathan on May 26, 2015 at 06:26 PM

    Hi Joy,

    You meant the uploaded documents in the form right?

    When users upload documents using the form, the uploaded files are stored in the JotForm file server.

    You can view them in the submission data in the View Submission page of the form in your account.

    user guide: -How-to-view-Submissions


    Hope this answers your inquiry. Let us know if you need further assistance.


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    JotForm Support

    Answered by Charlie on November 09, 2016 at 07:52 AM

    Just an update. Our developers have added a new security layer to make your file uploads more secure. You can learn more about it on this blog post: https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure 

    Thank you.