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    Embedded form width is not correct

    Asked by StMarksTucson on May 26, 2015 at 06:23 PM

    Interesting! Somehow the subject heading for my original question has been changed... I never said anything about a problem with a Submit button. The body of my message is still correct, however.

    I tried using the iFrame, as you suggested, and I got the same result as previously... only the left side of the form is visible. 

    You can see the results at the following URL: 
    http://umcstmarks.org/children-sunday-school-registration_3.php

    I don't think the problem is limited to the fact that I imported forms from Adobe FormsCentral. You'll notice from my original note that I also had the problem when I created a form through JotForm. 

    I'm genuinely hoping we can resolve this soon, as JotForm was my first choice to replace Adobe FormsCentral. But if my JotForm forms aren't fully visible, I'll need to work with another program. Thanks in advance for your help.

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    JotForm Support

    Answered by Mike on May 26, 2015 at 06:33 PM

    The form submit button issue is different from the current form width issue. The iFrame code helped to fix the first issue.

    We set the iFrame to 100% width by default, so the final width might be affected by the website styles. In order to fix the second issue (width), please try updating the form iFrame code, from:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51405835806153" frameborder="0" style="width:100%; height:1801px; border:none;" scrolling="no"></iframe>

    to:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51405835806153" frameborder="0" style="width:840px; height:1801px; border:none;" scrolling="no"></iframe>

    I hope it helps. Thank you.

  • Profile Image

    Answered by StMarksTucson on May 27, 2015 at 11:44 AM

    Thank you, Mike! Changing the width seems to have done the trick! I appreciate your help!
    Sandi

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    JotForm Support

    Answered by Kiran on May 27, 2015 at 12:53 PM

    Glad to see that the issue is now resolved for you. It is our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm.