What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Can I Change The Email Address To Where Submitted Forms Go?

    Asked by sylvina on May 26, 2015 at 07:32 PM

    Your help information is out of date.  I don't see a "Setup and Embed" tab anywhere.  Please tell me how I can see such a tab, or if it does not exist, please send me updated help to answer my question.  Thank you so much!



    How can I change recipient e-mail addresses for my form?

    To change recipient email addresses on a form, open your form on the Form Builder and then:

    1. Click on the "Setup and Embed" tab,
    2. Click on "Emails",
    3. Select "Notification Email",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side. 

    See more here: Setup Email Notification


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    JotForm Support

    Answered by jonathan on May 26, 2015 at 09:27 PM

    We apologize for the inconvenience caused. And thank you for calling our attention on the article. We will update them as soon as possible.

    As to your inquiry, please refer to the user guide instead.



    the submission email is being sent to the email address in the Recipient E-mail box of the Notifier.

    Hope this help. Let us know if you have further concern.