Unable to submit the form: stuck at "please wait" message

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    consultingnu
    Asked on May 26, 2015 at 08:00 PM

    Also, please check the website on desktop, tablet and smartphone if you can. I upsized manually on desktop.

    http://medexplans.com/get-a-quote.html

     When I filled in the form and clicked Submit button it shows wait moment, but then nothing happens even after 10min waiting.

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    Jan
    Answered on May 26, 2015 at 10:10 PM

    I checked your form and I was able to do a test submission from the direct form URL. But when I tried it on your webpage, I was able to replicate the issue. 

    Please try to re-embed the form using the iFrame method. It is possible that the scripts on your web page are having conflicts with the scripts on the form.