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delusAsked on May 27, 2015 at 9:33 AM
Hello,
I am getting ready to upgrade to your paid form service.
When I click on a page that I have embedded your forms to, I must click on a window that says "Only secure content is displayed" then I must click on the button that says "Show all content"
This may scare some of my customers away without filling out the form.
Is there a way to allow my customers to see the form on my website without having to click a "Show all Content" button at the bottom?
Thanks for your help.
DJ -
BorisReplied on May 27, 2015 at 10:28 AM
This looks to be caused by having mixed (secure and non-secure) content on your website. The form is always loaded in a secure manner inside a secure iframe, so you do not need to worry about the form, but your website may not be always loaded in a secure manner.
Upon opening a secure version of your website, I can also see a mixed content message in Firefox:
This one is caused by having your website call a http version of one of your scripts:
When your website is opened through a regular HTTP link, I do not see any issues, even if your iFrame is called over HTTPS.
If it is not important for your form to be secure, you may want to try using a regular, non-secure version of the form on your website to see if stops the issue from occurring. Please let us know how it goes.