Unable to receive email notifications and autoresponders on my form

We aren't getting any email notifications for our Price Change Request Form

I've checked your form and the settings seems good.

I've also checked your form's email history and I see there are notifications and autoresponders that were send successfully by our servers. You can check it in your end by following this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

I do notice that the recipient email addresses are under @ridgeap.com. It's possible that your email service provider is blocking incoming emails from our JotMail IP addresses and domain names, I would suggest that you contact your email service provider and ask to whitelist this list: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.

You can also try testing the form by using your personal emails or those that uses @gmail.com, @yahoo.com, @hotmail.com and the likes. See if you're able to receive notifications on those.

We'll wait for your response.