What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submission cut off and weird title

    Asked by poloughnane on May 27, 2015 at 11:52 AM

    The form notification I received has a strange title =?UTF-8?B??=<noreply@jotform.com> and also it only gives me half of the information on the form.

    Page URL:
    http://form.jotformpro.com/form/51204172735953

    and cut JotForm noreply information
  • Profile Image
    JotForm Support

    Answered by Kiran on May 27, 2015 at 01:09 PM

    As I tried to submit your JotForm, I see that the notification is having proper title and all the information is included. It seems that you have already figured out the issue with the notification and added a new one. 

    Please get back to us if you are referring to something different. We will be happy to look into this issue further.

    Thank you!!

  • Profile Image

    Answered by poloughnane on May 27, 2015 at 01:13 PM

    I saw your test submission but had the same title and same issue with some of content missing?

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    JotForm Support

    Answered by Aury on May 27, 2015 at 02:35 PM

    Hello poloughnane,

    For testing purposes, I have cloned your form, after testing, this is the submission I had:

    And the text area:

    If any further question please do contact us.

  • Profile Image

    Answered by poloughnane on May 27, 2015 at 02:50 PM

    If you look at the form there is more information about "If yes, please provide name of charity or cause and % amount (maximum 50%) that is not visible.

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    JotForm Support

    Answered by Kiran on May 27, 2015 at 04:12 PM

    I've tried submitting your JotForm once again by filling all the fields and seems to be that the notifier is showing all the fields correctly.

    Since the fields are not made mandatory on the form, there is a chance of leaving the fields unfilled. You may mark these fields as required fields so that the form cannot be submitted leaving them empty.

    Hope this information helps!!