What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forgot my username and password

    Asked by Sok  on May 27, 2015 at 12:16 PM

    Hey I forgot what email or username I used for my form. Can you guys please send to this email the email and username I used for this form then I can reset my password.

    For found here:


    Page URL:

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    JotForm Support

    Answered by Kiran on May 27, 2015 at 01:33 PM

    I see that the following form is embedded on your webpage.


    I notice that the form is associated with a guest account. We request you to register a free account and let us know the username so that we can move your JotForm to the newly registered account.

    Thank you!!

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    Answered by CMCGroup on May 27, 2015 at 01:38 PM

    Thanks so much for responding back. please move the form to the username CMCGroup.

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    JotForm Support

    Answered by david on May 27, 2015 at 02:41 PM

    Since you signed up with the same email address used to create the forms, it appears they were automatically moved to your registered account.  You should be able to access them now.

    If you have any further questions or need assistance with anything else, just let us know and we will be happy to help.