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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make a "required" field actually REQUIRED before a submission in the PDF Form

    Asked by eric187 on May 27, 2015 at 02:56 PM

    I am in the process of switching away from Adobe FormsCentral, and looking to purchase an annual plan from Jotform as my alternative.

    In FormsCentral, a "required" field will not allow a submission to go through with having something entered into that field (albeit a text box, drop down, etc).   It will actually give an error message stating that one or more required fields is missing.                 Does Jotform not have the capacity to do the same ?  I see that you can mark a field as "required", but you can still submit a completely blank form.     I am going to have over 260 entries from operators around the country submitting forms each month, and inevitably they will leave important fields blank if the form allows this to happen.

    Please advise as soon as you can....thanks in advance.

    -Eric Opp

    eric.opp@alliedbarton.com

     

     

    Make how JotForm purchase message Annual
  • Profile Image

    Answered by Syed on May 27, 2015 at 04:01 PM

    Dear Eric;

             I apologizes for inconvenience. Could you share us your from link here, so that we can assist you accordingly? Please let us know so that we can help you further on this issue, you're having.

    We'll wait for you, looking forward to your response.

    Thankyou,

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    Answered by eric187 on May 27, 2015 at 04:13 PM

    Several fields are marked "required", but anybody can simply send in a completely blank form without inputting any data in first.  

    http://form.jotform.us/jsform/51236402694150

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    JotForm Support

    Answered by jonathan on May 27, 2015 at 05:40 PM

    May I inquire if you had your JotForm http://form.jotform.us/form/51236402694150 embedded on a website? Please share to us also the URL of the website where we can test the form in actual.

    The issue must be on the embedded form because I cannot reproduced the issue using only the direct URL of the form.

    Just as the *required field functionality does, a form with a mandatory field will NOT be submitted unless the condition of the field requirement is met.

    You can check my test using your form on the image below. As you can see I cannot submit the form if I leave any of the required field still unfulfilled.

     

     

    Please let us know if issue persist.

    Thanks.

     

     

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    Answered by eric187 on May 27, 2015 at 07:18 PM

    no, not embedded or on a website.   I simply downloaded the PDF version of the form, and the red astericks are missing and it does not require an entries before it lets a submission go through.

    For my purposes, I send my managers the PDF document, as well as the URL link .  They fill out the form in whatever format is most convenient for them at the time. 

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    JotForm Support

    Answered by jonathan on May 27, 2015 at 08:44 PM

    Thank you for providing more clarity on the issue.

    I was able to see what you were referring to on the PDF Form.

     

    As is now, this is how the Fillable PDF Form works. It is a feature that is not yet supported by the PDF form. So, the required fields will not be transferred in the PDF Form version. It will only works on the online web form.

    I will still submit a request to our higher team support to include your post to the requested feature to have the capability to have *Required fields in fillable PDF Forms.

    We will notify you here for any update/news on the progress of this feature.

    Thanks.