What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need to know if your emails send new each time or will show multiple under one email.

    Asked by Glenn Wagner  on May 27, 2015 at 03:19 PM

    Hi, We just started using woofu forms and are really unhappy on how we receive all the email group together.  I've attached an example image. that in my highlight shows we've received 25 different messages and comments from those messages un one email. This make our job so much harder to track each Rep inquiry ... and wondering if your app will do the same or if we would receive individual emails for each inquiry separately.

    Please advise ASAP

    Thank you,

    Glenn  

     

     

    Page URL:
    http://mayberrys.ca/pages/be-a-mayberrys-rep

    Screenshot
    Emails email show multiple OR
  • Profile Image
    JotForm Support

    Answered by david on May 27, 2015 at 04:43 PM

    Hi,

    I checked the page your referenced and the form embedded there is actually a WuFoo form.  In any case, if the email notification you have setup is using the same subject for each notification, the email will be sorted in the manner you described.  If you have something unique in the subject line of each notification, such as the submission ID:

    Each notification should have its own thread in your inbox.

    If it still does not, let us know and we will be happy to see what else we can do.