What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why cant I edit my form?

    Asked by gynelle on May 27, 2015 at 04:16 PM

    When I click edit I get the message below, I really don't want to recreate it. Can you help?

    Ok! I give up. I wasn't able to load this form. Please try it later
    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on May 27, 2015 at 05:39 PM


    Our forms have been a bit slow to load here and there today.  Usually, clearing your browsers cache/cookies and logging back in to your account clears the issue.  Occasionally, simply refreshing the page has cleared it for me.  If you are still unable to access your forms after that, let us know and we will be happy to have another look.