I can't login into the page.

  • Profile Image
    Leonel
    Asked on May 27, 2015 at 04:37 PM

    Hi,

    My Form is:

    http://form.jotformz.com/jsform/43609383077663

    I think the account of this form is registered in leonel@backupnet.com.ar

    I use the "Forgot password", but I never get the email with the instructions.

    Can you help me?

    Thanks

    Leonel
  • Profile Image
    david
    Answered on May 27, 2015 at 06:10 PM

    Hi,

    I checked our mail logs for the address "leonel@backupnet.com.ar" and it appears as though notices from our addresses have not been going through.  Your previous submission notifications and your password reset emails look like they all failed to send.  I manually sent another one to your address and that appears to have gone through.  Please check your email to confirm.

    I am not sure if your service was previously blocking our notifications but they seem to be going through now.