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Jotform Embed WP Plugin not working on FirefoxAsked by karenlintonphotography on May 27, 2015 at 06:03 PM
I've uploaded and activated your plug in. When I click on the orange pencil, however, nothing happens. There is no window to log in, select my form, nothing. Any ideas how to fix this?
I have tested it on Chrome Browser and it seems working fine.
May we know which browser it is occurring?
Am I right that you are running on Mac?
We'll await your reply.
I was able to reproduce it on Firefox. I have now raised this to our developers for a resolution.
You can try Chrome browser for now. Or I would suggest to take your form embed code in the form builder and embed it directly on your page or post. It should also work. Make sure to paste the embed code while on "Text Mode".
You will be informed via this thread once this is resolved. Thanks!
The latest version our our Wordpress plugin fixes this error. You can update your plugin to this new version from inside your Wordpress dashboard.