"Other" not available in visual reports choices.

  • Jofrank0708
    Asked on May 27, 2015 at 8:00 PM

    In setting up reports I've noticed that visual charts do not show the "other" option. I don't need to have the text associated with the choice, however not having the choice show up in reporting options significantly distorts statistics. 

    I've attached a screenshot that shows I don't have the "other" option that's associated with that field as a choice. 

    Jotform Thread 577339 Screenshot
  • Chriistian Jotform Support
    Replied on May 27, 2015 at 11:49 PM

    Hi Jofrank0708, 

    Thanks for contacting us.

     

    I cloned your form and tried to create a Visual Report. I noticed that when creating a Visual Report with no submission that answered the "Other" option or no submission at all, the "Other" option was not displayed in Visual Report. However, when I tried to create a Visual Report with submission that has "Other" option answer, the "Other" option is displayed in the Visual Report. See screenshot below.

    Other not available in visual reports choices Screenshot 20 

    Can you try submitting a test submission of your form with "Other" option answered and see if it works for you?

     

    Regards.