What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Able to Submit form without completing required fields

    Asked by townpark on May 27, 2015 at 11:17 PM


    I'm not sure why, but it appears as though someone was able to fill out our form 5 times without filling in some required fields.

    Please refer to submission made on 2015-05-27 17:57:15 under the name Krista Adzima.  She was able to fill out the form 5 times without specifying form of payment.

    I made one adjustment to Total Due by adding it again as a hidden field because I know that can be changed manually.  (Speaking of which, is it possible to deny manual changes to a text field when it's an updated value based on other form properties?)

    Any feedback that you can provide on why this happened and any suggestions to prevent this from happening again would be greatly appreciated.


    Alissa Kline

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 28, 2015 at 03:07 AM

    I have checked your submissions and I saw that there is not payment option for mentioned user.

    How ever when I tested your form I could not reproduce mentioned problem, I was not able to submit your form without choosing payment option. 

    It is possible that the user that attempted to fill in this form had its browser's javascript disabled. The form relies on javascript for validation of the inputted information. If this is the case there is not much we can do.

    Hope this will help. Let us know if you need further assistance.