What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my Premium account

    Asked by BridgeClubBrasov on November 20, 2011 at 01:44 PM
    Hi I want to "down grade" or Cancel my premium acount. I try several times but plimus.com reject my username, my mail etc. |Please do it for me now. Of course I want my money back because I cancel in time.
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    JotForm Support

    Answered by mliz on November 20, 2011 at 09:39 PM

    The Premium subscription has been cancelled your account will be downgraded to the free version. The refund will reflect on your account within 2 weeks. If you have any questions let us know.

    Thanks for using JotForm.