What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i know how much space for upload document left?

    Asked by quannguyen1234 on May 28, 2015 at 05:31 AM

    Hi

     

    Please let me know how I can know how much space is left for uploading in my account?

    Can I delete some submission to increase the space left?

     

    Thank you.

    document how much available space
  • Profile Image
    JotForm Support

    Answered by Boris on May 28, 2015 at 07:33 AM

    You are currently using 915MB, out of 10GB you have available.

    Please note that you can always see how much space you are using and how much is left by clicking on the person shaped avatar at the top right of your screen, while you are on your My Forms page.

    Yes, you can delete submissions to reclaim your available space, but that is not yet necessary on your pricing plan.

    I would like to point out that by deleting a submission, it will also delete any files that were uploaded within that submission. Similarly, there is no way to delete just an uploaded file, without deleting the submission in which the file was uploaded.

    As, after deleting any of your submissions, this data is permanently removed from our servers, we highly encourage you to first export any data that you wish to keep, prior to deleting it on JotForm.

    How-to-Export-Form-Data-to-Excel

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    Please let us know if you need further clarification, or kindly open a new thread for any other questions you may have. We will be happy to help.

  • Profile Image

    Answered by quannguyen1234 on May 28, 2015 at 08:17 AM

    Hi 

     

    I got it.Thanks a lot.