- Louise BranchaudAsked on November 20, 2011 at 04:20 PM
I've lost my password I guess since I can't get in my account. You write to me at firstname.lastname@example.org but somehow your email field at "forgot my passeword" does not recognize my email. Please advise.
- JotForm SupportmlizAnswered on November 20, 2011 at 11:40 PM
The said email address is associated with a Guest Account, this type of account does not have any login information. To manage the forms and access the submissions you may register for a free account. When you go to the jotform website you should see something like this on the left side:
Just create an account and use your own email address. Your guest account will be merged with this new account.