What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Builder: cannot open forms to edit them

    Asked by RestSource on May 28, 2015 at 10:31 AM

    I am trying to open my forms to edit and it does not open.

    won't open open won't My Forms and
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    JotForm Support

    Answered by Boris on May 28, 2015 at 11:45 AM

    I am very sorry for the inconvenience.

    I have logged into your account to check this, and I couldn't replicate the issue. I was able to open all 7 of your forms (the Title Me one was empty).

    What I did was I navigated to your My Forms page, clicked on a form, and clicked on the Edit that appears.

    I would advise you to please clear your browser cache, and log out and then log back into your account. Perhaps it was just a temporary error.

    Please let us know how it goes, we would love to help you get this issue resolved. Thank you.