Notifications will not send from wordpress embedded form

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    iklantepat
    Asked on May 28, 2015 at 10:36 AM

    Helo Dear JF

    There are things I want to ask : I have made use of the web ad
    wordpress,

    I have made a form autoresponders but it does not work , help me to find this problem.

    I want to when there is someone who signed up for their advertisements get an email reply from Autoresponder that I have created his form in Jf . Please check in iklantepat.com ( new seorangpendaftar suppose you there ) if you get his email ? Tks 

  • Profile Image
    david
    Answered on May 28, 2015 at 11:56 AM

    Hi,

    Your notification and autoresponder are currently setup to be sent from your email service.  While this is OK to do, there is not much we can do on our end to ensure that your notifications are delivered.  If you change your sender email to "noreply@jotform.com", instead of your service:

    Change those to "noreply@jotform.com" and your notifications and autoresponders should be sent without issue.

    If you must use your own services, make sure your SMTP settings are correct:

    http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form