What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you delete my account please.

    Asked by michael5910 on May 28, 2015 at 11:25 AM
    my account
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    Answered by Syed on May 28, 2015 at 12:37 PM

    Hi there;

              Upon your request, we have deleted your account; "michael5910". Let us know if you need any assistance in future.

     

    Thankyou,

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    Answered by Michael  on May 29, 2015 at 04:30 AM

    I see the account has been deleted but if I try to register it says my email is still in use, how long before it is completely wiped?

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    JotForm Support

    Answered by Chriistian on May 29, 2015 at 09:37 AM

    Hi,

     

    I checked your email and it is also associated with an active guest account - guest_51482542025045. Probably, this is the reason why it says your email is still in useI can see that this is a new account (created just now 2015-05-29). Do you also want this account to be deleted?

     

    We will wait for your response.

     

    Regards.

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    Answered by Michael  on May 29, 2015 at 09:39 AM

    Are you sure that guest account isn't just from me replying to the thread? Since I am not logged onto my account and using the other method to respond.

    Even so, please delete any account that is attached to michael@avitionmedia.aero completly.

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    JotForm Support

    Answered by Chriistian on May 29, 2015 at 11:46 AM

    Hi,

     

    I have further deleted the guest account associated with your email michael@avitionmedia.aero. However, it looks like you will not be able to re-use the same email to create another JotForm account unless we release it from your deleted account. I went ahead and released your email from your deleted account.

     

    Do let us know if you need further assistance.

     

    Regards.