What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with subscription!

    Asked by Cienen on November 21, 2011 at 02:15 AM

    Hello,

    We have subscribed using PayPal but still our account shows Free account limitations. Please take care of this issue asap.

    Best Regards,

    Michael

  • Profile Image

    Answered by AtacanC on November 21, 2011 at 02:25 AM

    Hi Michael,

    I've checked your account and it has been succesfully upgraded to our premium plan. Please try to log out and re-login.

    If you have any other concerns, feel free to contact us.

  • Profile Image

    Answered by Cienen on November 21, 2011 at 02:32 AM

    Now everything is ok! Thank you!

  • Profile Image

    Answered by AtacanC on November 21, 2011 at 02:35 AM

    You're always welcome. Feel free to contact us if you have any other concerns.

    Thanks for using Jotform.