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  • Profile Image

    Image upload widget does not work on cell phone

    Asked by JosephEHerbst on May 28, 2015 at 03:00 PM

    How to reproduce from iphone 5s

    Got to http://onlinelightingrep.com/pages/fixture-match

    enter bogus data

    click "Do you want to upload from your camera"?

    Conditionals should hide "Click to upload files" and show the camera capture widget.

    Works on a PC - win8, chrome ok but not on iphone

     I get a "choose file" button that can take me to the camera.....Is there a way to change the text to "Take Picture/Video"

    Please advise - JosephEHerbst@gmail,com or 503.475.1336

    Page URL:
    http://onlinelightingrep.com/pages/fixture-match

    does not work upload widget work pc and camera bogus
  • Profile Image
    JotForm Support

    Answered by david on May 28, 2015 at 04:17 PM

    Hi,

    I checked your page on an iPhone simulator and the condition appears to be working properly.  Since I am using a simulator, rather than an actual iPhone, we may get different results:

    Does the widget work in the form itself but not in the embedded version?  If this is the case, try embedding your form using the iFrame method instead:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Replace your current embed code with the iFrame code to see if that helps.

    If the widget does not work in the regular form or the embedded form, let us know that as well.