What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you please explain the prices in a little more detail

    Asked by tboardmansouthcrest on May 28, 2015 at 04:04 PM

    In the pricing description, it states that for $9.99, the user receives 100 monthly submissions, 10 SSL secure submissions. 

     

    Can you please confirm what is considered a "submission"? Does each line on the form count as a submission, so a form with 10 lines on it, when submitted, would count for 10 submissions just from that one form? Or does each submission of a single form, regardless of how many questions or lines compose that particular form, count as 1 submission? 

     

    Also, what is the difference between a submission and SSL submission? 

     

     

    Is the pricing paid month-by-month? 

    prices in Submissions single form SSL Submission confirm
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 28, 2015 at 05:03 PM

    Or does each submission of a single form, regardless of how many questions or lines compose that particular form, count as 1 submission? 

    That is correct, a submission is whatever data is sent in a form, regardless the number of questions.

     Also, what is the difference between a submission and SSL submission?

    An SSL submission uses the HTTPS security protocol which will send the submissions encrypted, while a standard submissions will use HTTP.