- jdl333Asked on May 28, 2015 at 04:53 PM
I have the free account of jotform which gives me 100 submissions, I believe. I deleted old forms and purged them. currently I have only 11 submissions total but a message appears saying "form over quota." Why?
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- JotForm SupportAuryAnswered on May 28, 2015 at 05:52 PM
You are totally right, as a free account you are allow to 100 submissions per month, but also, as a free account you are allow to 10 SSL submissions.
I have checked your forms, the form named "AMBC Audio / Video Request" this is a secure form, https://secure/ that one is who causes your account is overlimited, as up to today, you have received 11 SSL submissions.
Please turn your form as a regular form. Do as follows:
1 - Access your form in edit mode, click on Embed Form, the Embed Form Wizard screen will pop up, unchecked Secure Form, as below indicated:
2 - Remove the secure form from your website and re upload the regular form.
I hope this helps. If any other question please do not hesitate to contact us.