facebook blocking the links

  • Profile Image
    TracyRepchuk
    Asked on May 28, 2015 at 05:20 PM

    I put a jotform link for a survey on my FB page and it sends it to a page that says 

    Something Went Wrong

     

    Sorry, there was a problem with this link: http://form.jotform.co/form/31878063575868
    You can now continue to this website, or go back to the page you were on before.
    Remember, only follow links from sources you trust.

    It says they can continue - but nobody does. The something went wrong makes them abort immediately. 
    There is a tiny greyed out button that says Follow the Link - but it's already over. 

    They also made me spend 3 minutes selecting animal faces to verify. 

    Please connect with FB and create a relationship where this product is legit. They accept Survey Monkey. 
  • Profile Image
    jonathan
    Answered on May 28, 2015 at 06:18 PM

    Please review the user guide on -Adding-Form-to-Facebook-Pages

    But to what I understand on your question also, could it be that you were just trying to add a URL link to your JotForm in your FB page? 

    If it is just a link, you must make sure the link is on https or secure URL Usually, FB blocks non-sure links when on the pages.

    Please let us know if issue remains.

    Thanks.

     

     

  • Profile Image
    Kylie_Woodford
    Answered on September 11, 2015 at 11:35 PM

    "But to what I understand on your question also, could it be that you were just trying to add a URL link to your JotForm in your FB page? "

    Hi, How to we make the link secure?

    Ky

  • Profile Image
    victor
    Answered on September 12, 2015 at 12:39 PM

    Hi,

    To modify the link of your form to use a secure link. Please click on the EMBED button on top of the toolbar.

    In the wizards, you just need to check the checkbox SECURE

     

     

    Please let us know if this helps.

  • Profile Image
    Kylie_Woodford
    Answered on September 12, 2015 at 09:46 PM
    Thanks, I did find this button, though facebook still requires that I
    select a bunch of Tigers to prove... something.
    But I can live with that.
    Thanks for helping and so quickly!
    I love Jotform, we used it a couple of years ago for all our sign up forms
    for a mini festival and took payments and everything. Totally easy and
    awesome to use.
    Thank you!
    Cheers
    Ky
    ...
  • Profile Image
    jonathan
    Answered on September 13, 2015 at 12:12 PM

    Thank you for the kind words =)

    On behalf of my colleague, you are quite welcome.

    Feel free to contact us again anytime should you need assistance on JotForm

     

    Cheers