What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    facebook blocking the links

    Asked by TracyRepchuk on May 28, 2015 at 05:20 PM

    I put a jotform link for a survey on my FB page and it sends it to a page that says 

    Something Went Wrong

     

    Sorry, there was a problem with this link: http://form.jotform.co/form/31878063575868
    You can now continue to this website, or go back to the page you were on before.
    Remember, only follow links from sources you trust.

    It says they can continue - but nobody does. The something went wrong makes them abort immediately. 
    There is a tiny greyed out button that says Follow the Link - but it's already over. 

    They also made me spend 3 minutes selecting animal faces to verify. 

    Please connect with FB and create a relationship where this product is legit. They accept Survey Monkey. 
    Page URL:
    http://www.facebook.com/tracyrepchuk

  • Profile Image
    JotForm Support

    Answered by jonathan on May 28, 2015 at 06:18 PM

    Please review the user guide on -Adding-Form-to-Facebook-Pages

    But to what I understand on your question also, could it be that you were just trying to add a URL link to your JotForm in your FB page? 

    If it is just a link, you must make sure the link is on https or secure URL Usually, FB blocks non-sure links when on the pages.

    Please let us know if issue remains.

    Thanks.

     

     

  • Profile Image

    Answered by Kylie_Woodford on September 11, 2015 at 11:35 PM

    "But to what I understand on your question also, could it be that you were just trying to add a URL link to your JotForm in your FB page? "

    Hi, How to we make the link secure?

    Ky

  • Profile Image

    Answered by victor on September 12, 2015 at 12:39 PM

    Hi,

    To modify the link of your form to use a secure link. Please click on the EMBED button on top of the toolbar.

    In the wizards, you just need to check the checkbox SECURE

     

     

    Please let us know if this helps.

  • Profile Image

    Answered by Kylie_Woodford on September 12, 2015 at 09:46 PM
    Thanks, I did find this button, though facebook still requires that I
    select a bunch of Tigers to prove... something.
    But I can live with that.
    Thanks for helping and so quickly!
    I love Jotform, we used it a couple of years ago for all our sign up forms
    for a mini festival and took payments and everything. Totally easy and
    awesome to use.
    Thank you!
    Cheers
    Ky
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on September 13, 2015 at 12:12 PM

    Thank you for the kind words =)

    On behalf of my colleague, you are quite welcome.

    Feel free to contact us again anytime should you need assistance on JotForm

     

    Cheers