What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Refund from upgrade on my account

    Asked by portionproperties on May 28, 2015 at 07:42 PM

    Hi, I have two different accounts and I accidentally upgraded this one when I meant to upgrade another. I have cancelled my subscription on this account and I would like to get my money refunded.


    Thanks, Alex 

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    JotForm Support Manager

    Answered by Jeanette on May 28, 2015 at 11:32 PM

    We have cancelled and refunded this subscription.