What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are a web development company in UK, reviewing your system before buying. We are getting blanks.

    Asked by alancheesley on November 21, 2011 at 06:19 AM

    The forms are looking good, but the email recipient is getting many blanks, and these blank forms are also showing in the back-office.  Could this be caused by Google spiders.


    Do you have any advice for me please?


    Here is the form -





    Page URL:

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    JotForm Founder

    Answered by aytekin on November 21, 2011 at 08:03 AM

    I clicked on the form and the form showed up fine.

    You are using javascript based form. If there is an error on JavaScript on the page or conflict with the code, that might cause it. You can try using IFrame based code. That will not conflict with anything on the form. Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".