What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment tool in fillable PDF

    Asked by info2653 on May 28, 2015 at 10:32 PM

    I want a PDF of my form. When I create the PDF, the paypal links disappear. I need the paypal links for vendor payments. Thanks.

    Page URL:
    http://form.jotform.co/form/51012123247843?

    payment fillable PDF
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    JotForm Support

    Answered by BJoanna on May 29, 2015 at 03:19 AM

    Did you created fillable PDF?

    http://www.jotform.com/fillable-pdf-form-creator/ 

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    Unfortunately, fillable PDF forms don't support the usage of payment tools. They're only intended to capture information, thus you won't be able to use payment tools, interrogations and widgets in them.

    If you want to receive payments in your form you'll need to use the online version.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by info2653 on May 29, 2015 at 12:44 PM

    Thank you...this helps a lot. I will just use the online form. Have a great weekend!

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    JotForm Support

    Answered by BJoanna on May 29, 2015 at 12:59 PM

    You're welcome.

    Feel free to contact us if you have any other question.