- keremkAsked on May 29, 2015 at 04:48 AM
I made a 2-year payment on 12th May. However I was billed again on 17th May for 9.95, my older plan. I need to cancel my older plan and require a refund of this 17th May payment.eqw
- JotForm SupportWelvinAnswered on May 29, 2015 at 09:37 AM
You should be all set now. The monthly subscription has been cancelled and the 17th March has been refunded. Expect the refund returned to your account within 4-10 business days.
- keremkAnswered on May 30, 2015 at 02:55 AM
Thank you very much!
- raulAnswered on May 30, 2015 at 09:52 AM
On behalf of my colleague, you're welcome.
Feel free to contact us anytime, should you require our help.