What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change my username?

    Asked by dperry@ridgeap.com on May 29, 2015 at 08:28 AM

    It's the email of a past employee who no longer works here and we might close out his email account. 

    change my username email email account
  • Profile Image
    JotForm Support

    Answered by Boris on May 29, 2015 at 10:07 AM

    Of course, we will change your username if you wish.

    Please let us know what would be your preferred username, and if it is available, one of our active colleagues will happily change the username for you. It would be helpful if you provide two or three desired usernames, in case your first pick is already taken by somebody else.

    We will await your response. Thank you.