Free plan: when does 100 submissions counter reset

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    Kevin Bernier
    Asked on May 29, 2015 at 10:29 AM

    I already created and am using a form. Is the 100 entry per month from the date the form was created? or on a calendar month?

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    Answered on May 29, 2015 at 11:43 AM

    Please note that the counter for the free plan will reset on the first day of each month - it is based on a calendar month, and not on the date when you have created your account.

    If you decided to upgrade to a paid plan, then your counter would reset on each billing cycle, which is to say it would reset every month from the day of your purchase.

    I hope that this explanation was clear, but please ask if you need any clarification, or kindly open a new thread for any other questions you may have. As always, we will be happy to assist you.