What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Files uploading to both JotForm and Dropbox?!

    Asked by studiokmixing on May 29, 2015 at 11:39 AM

    Hello all,

    Sorry if this has already been covered!

    I'm trying to setup a form which will enable users to upload a .zip file into my Dropbox account which is working sucessfully, however the file is also uploading to my JotForm account? I do not require this as it is using valuable space on my account! 

    Is there anyway to just upload to the Dropbox folder and NOT the JotForm account aswell?

     

    Thanks for any help!

    StudioK

    Page URL:
    http://www.studiokmixing.com/start-a-project.html

    JotForm dropbox both
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    JotForm Support

    Answered by Boris on May 29, 2015 at 12:11 PM

    I am sorry, but this is not possible at the moment since we can't remove just a submitted file from our servers. To remove a submitted file, we would need to remove its entire associated submission as well.

    If removing entire submission is OK with your needs, you can set automatic deletion of your submissions from JotForm: http://apps.jotform.com/app/auto_delete_submissions

    This way, the submission and the file would be removed from JotForm, but you would still have submitted files in your DropBox account.

    Please let us know if you need further help or clarification regarding this, we will be happy to help.