What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I accept huge files with small mail space

    Asked by jazzlamarcus on November 21, 2011 at 10:26 AM

    Lets say I receive 1000 submissions and they each contain files bigger than 6MB. My mail service will be overwhelmed since I dont have that much space. How can I go past that problem.

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    JotForm Support

    Answered by abajan on November 21, 2011 at 11:07 AM

    The files are not sent to your email address. It's only their links that appear in the notification which is emailed. So there's no need to worry about your email account being overwhelmed. However, Free accounts only have 100 MB of space in total (see Pricing page) and if you expect to receive 1000 submissions each containing files larger than 6 MB that's at least 6,000 MB (approximately 5.86 GB) which would require at least a Premium account.

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    Answered by jazzlamarcus on November 21, 2011 at 11:11 AM

    thank you very much. Yeah I was thinking about a premium account anyway.