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    Double emails being sent with saved conditions

    Asked by Acadian on May 29, 2015 at 01:12 PM



    When choosing Business Security as a subject, two submissions get sent. Business Security and Refer-A-Friend when only Business Security should be the submission chosen.


    Is there an error in the conditions saved?


    Thanks so much,

    Page URL:

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    JotForm Support

    Answered by BDAVID on May 29, 2015 at 02:30 PM

    It is quite odd, I double check your conditions statements, and they are  very well declared. What I did is to clone your form and test it choosing Business Security as a subject, and I only got one notification which was Business Security.

    Please do clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache, and try again, let us know what happens.

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    Answered by Acadian on May 29, 2015 at 02:34 PM

    All is good, thank you! :)

    All the best,


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    JotForm Support

    Answered by david on May 29, 2015 at 03:19 PM

    Glad to hear you were able to get things sorted.  If there is anything else we can help you with, just let us know and we will be happy to do what we can.