What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Site muito lento

    Asked by JCLAUDIOSGO on May 29, 2015 at 01:18 PM

    Meus amigos

    Desde ontem estou observando que o site está muito lento, tanto para abrir como para operar.

    Estou tentando editar alguns dos meus formulários, mas está difícil.

    Por favor, o que está acontecendo ?

    Outros sites abrem normalmente, somente a jotform que está lento.

    Agradeço atenção e aguardo um breve retorno.

    Abraços

    Jorge Claudio

  • Profile Image
    JotForm Support

    Answered by david on May 29, 2015 at 02:08 PM

    Hi,

    We have been having a few issues recently with forms appearing to load slowly.  It seems to be a bug and not actual slowdown from our system.  Usually, refreshing the page will clear this.  In some cases it is necessary to clear your browsers cache/cookies and then reload your forms.

    If the slowdown continues past that, let us know and we will be happy to see what else we can do.